Privacy Policy

Last updated: 10^th, October, 2024

RaffleIt ("we", "us", or "our") operates the RaffleIt mobile application (the "App"). This privacy policy informs you about how we collect, use, disclose, and protect your personal information when you use our App.

1. Information We Collect

We collect different types of information for various purposes to provide and improve our App.

1.1 Personal Data

When you register an account or participate in raffles, we may ask you to provide personal information, including but not limited to:

• Name
• Email address
• Phone number
• Payment information
• Any other details required for participation

1.2 Usage Data

We may collect information about how the App is accessed and used. This may include:

• IP address
• Device type
• Browser information
• Pages visited in the app
• Time spent on pages and other diagnostic data

1.3 Payment Information

If you make purchases through the App, we will collect payment information, such as credit card details or payment provider information. Payments are processed securely by third-party payment processors and we do not store your payment details.

2. How We Use Your Information

We use your information for several purposes:

• To manage your account and facilitate raffle participation
• To process payments for raffle entries
• To provide customer support
• To analyze app usage and improve our services
• To communicate with you regarding updates, promotions, and notifications related to raffles
• To comply with legal obligations

3. Sharing of Information

We do not sell or share your personal information with third parties, except in the following cases:

• Service Providers: We may share information with third-party service providers to assist in app operation, hosting, payment processing, or analytics.
• Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or respond to legal processes.
• Business Transactions: If our business is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We prioritize the security of your data and use appropriate technical and organizational measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request the correction of any inaccurate information
• Request the deletion of your personal information
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at info@raffleitapp.com.

7. Children's Privacy

Our app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can delete it.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. You are encouraged to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

Email: info@raffleitapp.com